This Privacy Policy explains how Nora Education Centre Ltd. ("we", "us", "our") collects, uses, stores, and protects personal data in accordance with UK GDPR, the Data Protection Act 2018, and the Data (Use and Access) Act 2025. 

1.1 Who We Are

Nora Education Centre Ltd.

Contact Details:

• Name: M Ahmed  
• Email: contact@noraeducation.com
• Phone: +44 07537141114
• Address: 9C, 55 Bath Street, Walsall ,WS1 3BZ

Data Protection Officer:

• Name: M Ahmed   
• Email: support@noraeducation.com
• Phone: 07537141114

1.2 Personal Data We Collect

We collect various categories of personal data, including:

• Identity Data: Name, title, date of birth.
• Contact Data: Address, email address, and telephone numbers.
• Academic Data: Information related to courses, qualifications, and educational history.
• Marketing Data: Your preferences in receiving marketing from us.
• Other Data: Any other information you voluntarily provide to us. 

We do not collect or store any financial information (such as payment card details or bank account numbers) directly.

1.3 How We Use Your Personal Data (Purposes and Lawful Bases)

We process your personal data for various purposes, relying on lawful bases as required by UK GDPR, including: 

• Contract: To provide educational services, manage your account, process applications, and fulfil contractual obligations.
• Consent: Where required by law, we will obtain your explicit consent for specific processing activities, particularly for direct marketing, and you have the right to withdraw this consent at any time.
• Legal Obligation: To comply with legal or regulatory obligations, including tax purposes and crime prevention.
• Legitimate Interests: To improve our services, analyse website usage, and for crime prevention and safeguarding. We will ensure that our legitimate interests do not override your fundamental rights and freedoms. 

1.4 Sharing Your Personal Data (Recipients)

Your personal data may be shared with:

• Internal staff members who require the data for their roles.
• Third-party service providers (such as IT support, marketing platforms, and analytics providers) who assist us in operating our business and delivering our services.
• Educational partners and institutions for the purpose of providing or enhancing your learning experience.
• Legal and regulatory authorities or other organisations where we have a legal or regulatory obligation to do so, or to comply with the Data (Use and Access) Act 2025.

We require all third parties to respect your data's security and treat it legally. 

1.5 International Data Transfers

Currently, we do not transfer personal data outside the UK or EEA. Future international transfers will use appropriate safeguards like transfers to adequate countries or approved contractual clauses under the Data Protection Test. 

1.6 Automated Decision-Making and Profiling

We don't use automated decision-making or profiling with significant effects on you. If this changes, we will update the policy with relevant information and safeguards, including the right to human intervention and to contest decisions. 

1.7 Data Retention

We keep your data as long as necessary for collected purposes, including legal needs. 

1.8 Your Data Protection Rights

Under UK GDPR, you have rights including access, rectification, erasure, restriction, data portability, objection, and consent withdrawal. You can also complain to the ICO. Contact us to exercise these rights. 

1.9 Right to Lodge a Complaint with the Information Commissioner's Office (ICO)

You can complain to the ICO if your rights aren't met. Under DUAA 2025, we encourage contacting us first for a 30-day resolution attempt. ICO contact details are on their website. 

1.10 Children's Data Protection

Our website is not for children under 13, and we don't knowingly collect their data. Parents should monitor online activity. Contact us to remove a child's information. We aim to follow the ICO's Age Appropriate Design Code for children's data. 

1.11 Changes to this Privacy Policy

This policy may be updated for changes or legal requirements, with significant changes notified on our website and regular reviews. Using our website implies agreement to this policy.